Dodge says that only replacing one of the parts draws too much power and shorts the other part out. The 2500 heavy-duty version which we also tested has a harsher ride and longer braking. Chrysler mailed interim notices to owners on July 7, 2016. I was promised, and promised again that I would receive a call from someone in 1 to 2 days. I have a bill for the rental car for 400. One third the size but three times the truck.
These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. To all the others out there having the same problems over and over again, look into the lemon laws. I had it towed to the nearest dealership and they replaced the motor that drives the 4x4. Both times in the middle of a snow storm and both times where I was almost stranded. The service departments aren't happy with this problem and have told me that there are lots of other new trucks having this problem.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. This occurrence has happened several times, scares the wife at times. Update from Feb 7, 2017 : Bought a 2015 Toyota Tacoma. Chrysler's recall campaign number is N49. My heater fan would die then whine, dash lights would flash, warning lights on the console would flash. Stuck in auto 4 wheel and wouldn't start. I have been told that parts are on the way to the dealership to fix my problem, I can only hope so.
Dodge knows about it but it's cheaper to handle the complaints than do a re-design and a recall to replace it. It has been in the shop for 2 months since Nov 22 with a problem on the electronic transfer case. As of may 6, 2008, a technician has yet to arrive. By the end of the day it would not start at all. I am considering camvap arbitration but for the fact camvap is in the automakers pockets.
This year the exact thing happened to me during our first time I engaged the 4 wheel drive feature. Well it is now the end of the 2 days. Didn't need the 4 wheel drive until today. Somehow by the time I arrived to pick it up they had fixed 4wd auto. They offered to reimburse me for one month payment. Checked for safety recall and there was nothing.
But the ride remains jittery, the rear seat is cramped, and getting in and out requires a steep climb. Body repairman found some rust starting to appear. The left tie rod assembly may break. Chrysler's number for this recall is S43. I am told that the systems are down and they can't look anything up. Have heard from dealership that several other people have had the same problem.
I'm active duty Air Force and was not home when the truck was repaired. It has happened to me at least 8 times. I have had it in locked 4 wheel, in auto 4 wheel at high speeds shifting in and out. Until now I have been a loyal customer. I notified twice by certified letter that the vehicle qualified for action under the Iowa lemon law. I had emphasized with the dealer that I would not be around when the truck was done and that they needed to figure out how to get it back to me.
On the 3rd day I called again, their systems were down. Owners may contact Chrysler customer service at 1-800-853-1403. Still have old outer tie rod ends. And all the complaints on this site are imagined? Took it to the dealer, they replaced the selector under warranty and I was on my way but one of the mechanics told me off the record that that component has a design defect and although it supposed to work if the vehicle if the vehicle is moving slowly it frequently fails. Had to have them replaced and the front end aligned at my expense.